For Technical Support services, you can contact our Service Team by phone: +49 7427 9229 77. Availability Monday - Thursday: 7.30 a.m. – 12 p.m. / 13 p.m. - 17 p.m. – Friday: 7.30 a.m. - 12 p.m. / 13 p.m. - 16 p.m. local time.
Unscheduled downtime in a production system is an absolute emergency. We know that and do everything we can to rapidly find a solution when this type of problem occurs.
However, creeping productivity losses that accumulate over the course of a machine’s long service life can reach astounding dimensions over the years. We thus recommend regular maintenance. This also prevents the worst-case scenario, a complete failure, from occurring in the first place.
Whether we installed your system ourselves or not is of no importance here.
Our technical support services at a glance:
- Technical support via remote-maintenance access
- Technical support even during ongoing production
- Service and support for machines and systems made by other companies
- Modernization of existing systems and machines
- Profibus measurements
- ProfiNet measurement
We offer bespoke maintenance concepts for all control systems and machines delivered by erler. We also offer this service for existing machines produced by both erler and third parties.